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General Policies Frequently Asked Questions
What Services Does the Library Offer? How do I use them? Circulation: (782-6717)
Library Staff and Phone Numbers Gary Thompson, Library Director 783-2550 Where are things located in the Library? Q1 Where are the magazines and journals located? A1 The current issues of most periodicals are in the Siena College Alumni Association Current Periodicals Reading Area on the south end of the First Floor. Bound periodicals are on the Lower Level. Q2 Where are the Times-Union and New York Times? A2 Current issues are located in the Siena College Alumni Association Current Periodicals Reading Area, on the First Floor. Back issues of the New York Times are on microfilm on the Lower Level. Q3 Where are the circulating books? A3 They are in the Main Book collection: Call numbers A—PM 2nd Floor; call numbers PN--PZ 1st Floor; call numbers Q--Z Lower Level. Q4 Where are the print and AV reserve materials kept? What about Electronic Reserves? A4 Print and AV reserve materials are located at the Cushing Circulation Desk on the First Floor. First, look up the materials you need in the 3-ring notebooks on top of the desk. They are filed by course title. Then, ask the staff or students behind the desk to get the materials for you. Course reserves are also listed in CYRIL by course title and professor's name. A barcoded Siena ID is REQUIRED to borrow reserve materials. Electronic reserves are available on professors' Blackboard courses; you need to be enrolled in the course to access these items. A5 Public restrooms are located on all three floors. Lower Level: near the Instruction Lab; First Floor: near the Reference offices; Second Floor: near the west Reading Area and Student Lounge. Q6 Where is a public telephone? A6 There is 1 public phone and 1 campus phone on both the Lower Level and the First Floor, near the restrooms. There is also 1 campus phone on the Second Floor, near the rest rooms. Q7 Where are the Library classrooms? A7 The classrooms are located on the Lower level. The McDougal Library Instruction Classroom (L-12) is next to the Smith/Harvey Copy Center, and The Rose & Kiernan Library Instruction Lab (L-29) is located at the south end of the building. Q8 Where can a group study together? A8 There are 3 group study rooms on the First Floor, near the Siena College Alumni Association Current Periodicals Reading Area. Six more group study rooms are on the Second Level, 3 in the southeast corner, and 3 in the northeast corner. Each room can hold up to four people. Q9 I’ve heard there are AV group study rooms. Where are they? A9 There are two AV group study rooms on the Lower Level in the southwest corner of the building. There are also individual AV carrels on the Lower Level, near the Lally Audio Visual Center. Q10 Where are the photocopiers? A10 Photocopiers are located on all three floors. Lower level: The Cariddi Copy Room is opposite the books in the Q - Z call numbers. First Floor: The Redmond Copy Center is off the main entrance rotunda. Second Floor: A copier is located in the Student Lounge. Copies cost 10 cents by coin, or 7 cents on a vendacard. All machines take vendacards. (Coin operated machines are located on the main level and lower level). A11 You can get change at the Cushing Circulation Center. Q12 Where are the microfilm machines? How much does it cost to make copies? A12 The Microforms Room is on the Lower Level off the Rotunda. Copies cost 10 cents. The microfilm is filed in alphabetical order in metal cabinets near the machines. If you fill out a blue Microforms request form available at the Reference Desk a staff member will make the copy for free, but we require two business days to complete the order. Q13 Where is a pencil sharpener? A13 There is a pencil sharpener in the Redmond Copy Room on the First Floor. A14 The music CDs are located in open shelving bins near the Lally Audio Visual/Reserve Service Desk on the Lower Level. There are also spoken word recordings in the collection. Q15 Where are computers that I can use for e-mail and word processing? A15 Computers on the Second Floor, Lower Level, and in the Harvey & O'Donnell Families Computer lab on the First Floor can be used for all word processing, spread sheet, database, and other office functions, as well as e-mail and Web browsing. The 14 computers in the Reference cluster do not have office functions. Q16 Where are computers that I can use to access the World Wide Web? A16 All 63 public computers in the Standish Library are Web capable. Q17 Where is the Instruction Lab? A17 The Rose & Kiernan Library Instruction Lab (L-26) is on the Lower Level, in the southwest corner. This room can accommodate up to 36 students for hands-on instruction. Q18 Where is the Curriculum Materials collection? A18 Education students can find curriculum materials located on the Lower Level, between the Microforms Room and the Audio Visual Group Study Rooms. Q19 Is there a Microcomputer Lab in the Library? A19 The Harvey & O'Donnell Families Computer Lab is on the First Floor, near the entrance. This lab has 24 workstations, a scanner, and is open 24 hours per day, with access to the Internet, word processing and other electronic resources. When the Library is closed, access to the lab is via ID card at the main entrance. Q20 Is there a place in the Library for students to relax and talk? A20 The Sells Student Lounge is in the southwest corner of the Second Floor. Q21 Where are the Conference Rooms? A21 The Bernardine of Siena Meeting Room is on the Main Level, near the Siena College Alumni Association Current Periodicals Reading Room. It will accommodate up to 25 people. The O'Leary Group Study & Conference Room on the Second Floor will accommodate about 15 people. Q22 Where are the rooms for faculty research and reading? A22 They are all on the Second Floor. The McConville Faculty Research Suite is in the southwest corner (with 10 carrels with lockable cabinets). There is a Faculty Study in the northwest corner, (with 6 carrels). The Kennedy Faculty Development Center on the northwest corner has high-end electronic equipment to assist faculty in developing new courses. What Services Does the Library Offer? How do I use them? Circulation: (783-2517) Q23 How long may I borrow books and CDs? A23 Students may borrow books for 28 days, and CDs for 7 days. Books can be renewed. Q24 Is there a limit on the number of books I can check out? A24 No. Q25 What is the charge for an overdue book? A25 10 cents/day, with a $3 maximum charge per book. If the book is lost, there is also a replacement charge. A26 It could be in the following places: Someone is using it in the library, it is shelved in the wrong place, it is waiting to be shelved, or the book may be lost. Ask a Reference Librarian to help you find it. Q27 Do you have videos or films that I can borrow? A27 All videos (except for items on Reserve) are located on the Lower Level near the AV/Reserve Service Desk. They can be checked out for 48 hours (students) or 7 days (faculty). You MUST have a barcoded ID to borrow videos. Q28 Is there a place to view films and videos in the Library? A28 Yes! There are TV/VCR/DVD players in the audiovisual carrels. For group viewing there is an Audio Visual Screening Room on the Lower Level. It can hold up to 60 people. Faculty can also reserve this room for classes to view films, videos or slides. Q29 Can I check out a book if I am not a Siena Student/Faculty/Staff? A29 Only if you are alumni, or if you have a Direct Access Program (DAP) card from another library. Q30 Can I check out Reference Books or Journals? A30 No. These materials must stay in the Library. Reference and Information: (783-2988) Q31 What hours is the Reference Desk staffed? A31 When classes are in session, the Reference Desk is staffed Monday-Thursday, 8:30 a.m.-10:30 p.m.; Friday 8:30 a.m.-4:30 p.m.; Saturday, 9 a.m.-5 p.m.; Sunday, 1:00 p.m.-8:30 p.m. When classes are not in session, ask at the Cushing Circulation Center for a Reference Librarian. Q32 How do I find books on a topic? What about books in other libraries? A32 Use CYRIL, the computerized library catalog, available via terminals and PCs located throughout the Library. Follow the instructions on the screen to find a book by title, subject or author. CYRIL is also accessible from any computer on or off campus via the Internet. Use the Microsoft Internet Explorer browser and go to the Library's Web Page -- www.siena.edu/library. Click on the CYRIL link. If you do not find what you are looking for in CYRIL, click on the ConnectNY icon to access a combined catalog of nine libraries (more coming) to which Siena belongs. Ask a Reference Librarian for assistance. Q33 How do I find articles on a topic? A33 Use one of the indexes, abstracts or online services. Indexes come in many formats. Those in printed book format (such as American Humanities Index and Art Index) are located in the McCarthy Reference Center. To search for articles online, use FIRSTSEARCH, ProQuest, Lexis-Nexis, JSTOR. PsychInfo, and many others via the Library's Web Page (on campus access only). By using the off-campus link you can access the databases from off-campus using the proxy server link. Ask a Reference Librarian for assistance. Q34 How can I find a book review on this book? A34 Use Book Review Digest or Book Review Index. Both are located in the McCarthy Reference Center on the First Floor. Many reviews also appear in the full-text databases such as ProQuest, EBSCOHost and JSTOR. Ask a Reference Librarian for assistance. Q35 How do I find web pages on a topic? A35 There is a user guide to the World Wide Web and search engines at the Reference Desk. (See Question 36.) You can also find web pages for each discipline on Siena’s library web page. From any library PC, go to the Siena College library web page (www.siena.edu/library). Click on Academic WWW Resources. There are also links for general reference sources. Q36 Does the library have this journal? A36 Look in CYRIL under Journal Search link for titles we have in paper; for electronic journals use the Electronic Journals link. Type in the name of the periodical you are looking for. If we have the issue you want, write down the call number. Then, find the journal on the shelf downstairs (for bound periodicals) or in the Siena Alumni Association Current Periodicals Room (for current issues, before they are bound). (Note: some journals are on microfilm). See Question 1. Ask a Reference Librarian for assistance. Q37 I can’t find this journal on the shelf. Where else could it be? A37 It could be in the following places: on shelves or tables by the photocopy machines; at the bindery; or shelved in the wrong place. Ask someone at Reference or Circulation if you cannot find what you need. Q38 How can I find statistics on….? A38 A good starting place is Statistical Abstract of the United States. Copies of the latest editions are in Reference. There are also statistical sources in economics in Reference sections HA-HC; and social sciences Reference sections HM-HX. For others, see a Reference Librarian. Q39 I have an interview next week. Where can I find company information? A39. The Internet is also a good place to find company information. Business databases such as ProQuest and Lexis-Nexis have a plethora of company information. There are also many company directories in Reference sections HD-HG. Ask a Reference Librarian for assistance. Q40 Where are the encyclopedias? A40 Many general and subject-specific encyclopedias are in the Reference area in the classification area A. The Americana is also available via the Library Web Page. Q41 Where can I find a dictionary and a thesaurus? A41. Smaller dictionaries are located in the Reference Room in section PE 1628. You can also find a thesaurus in the Reference Room, around section PE 1591. Q42 Can I find copies of my textbooks in the Library? A42 The Library does not order textbooks as a rule. Some professors may put a copy on reserve. Q43 Do you have electronic access to other libraries? A43 Yes. From CYRIL, choose Search Other Databases via Z39.50. You can then connect to SUNY, RPI, St. Rose and other area libraries. Or you can use a search engine such as Google to find local libraries. Ask a Reference Librarian for assistance. Q44 Can I access CYRIL (Siena online catalog) from my home/office/dorm? A44 Yes. There are two ways: via the Web, go to the Library Web Page at www.library.edu/library, click on the CYRIL. For a telnet connection click on the telnet or Cisco Suite icon, then choose "Library." The login in both cases is library (in lower case letters only). The online databases are available on campus only. Interlibrary Loan (783-2518) Q45 How do I get a book or journal which this library does not have? A45 Either fill out the electronic form located on the library home page, or fill out an Interlibrary Loan form at the Reference Desk. (Yellow forms are for periodicals, white are for books). Place the filled out form in the box on the Reference Desk. For ConnectNY titles, within a catalog record click on the "Request This Item" link and fill in your name and barcode number. (Note: If you are using FIRSTSEARCH, and need to submit a form for an article that Siena does not own, this can be done electronically from the FIRSTSEARCH screen). Ask a Librarian for assistance. Q46 How long does it take to get a book or article through Interlibrary Loan? A46 For ConnectNY (books only) it takes about 3-6 days; for other ILL items it takes approx. 10 days to 2 weeks, depending on which library owns the materials you need. It could take longer if materials have to be mailed from a long distance away. If you have waited for 2 weeks and have not heard from us, call 783-2518 to check on the status of your request. Q47 Can you fax an article or other information to me? A50 No. Q48 Is there a limit to the number of Interlibrary Loan requests I can make? A47 No. Q49 How will I know when the book or article I have requested has come in? A48 If we have an e-mail address for you, we will send an e-mail notice when your material arrives. Otherwise, we will telephone or send you a notice by campus or U.S. mail. Q50 Can I renew Interlibrary Loan books? A49 Sometimes—it’s entirely up to the library that has lent us the material. If you think you may need to renew a book, call 783-2518 a few days before the book is due. We will request a renewal and let you know what the new due date is, or if the renewal request has been turned down. Q51 My paper is due tomorrow! I don’t have time for Interlibrary Loan? What are my options? A51 Option 1): Look at the references in the back of the articles and books that you already have. Then use CYRIL to determine if Siena has any of those articles or books and use them to complete your paper. Option 2): You can get a Direct Access card at the Reference Desk to borrow books from some area libraries. Ask a Reference Librarian for Assistance. Option 3): Slightly change the focus of your paper in order to use materials that are easily available at Siena library. Option 4): Some commercial document services are available through FIRSTSEARCH and the Internet where you can purchase articles. Fees range from $10-25+ per article, and require a credit card. Some, but not all articles may be available using this method. Ask a Reference Librarian for assistance. Archives and Special Collections (783-2357)Q52 What are the archives and Special Collections and where are they located? A52 The Fleet Archives and Special Collections Room is located on the Second Floor near the Rotunda. The College Archives houses official documents created by Siena College since its beginning. These can include: 1) Special Collections, such as rare books and other materials which need to be stored in a climate controlled room. 2) Publications such as the student newspapers and yearbooks, student life manuals, college catalogues and athletic yearbooks. 3) File folders on Siena history and Presidents, and topics from accreditation to theatre. 4) Photographs and audio and video cassettes. J. Spencer & Patricia Standish Library |
